FAQ

Diesel Heaters

Not getting any fuel into the burner pot.

Answer: Ensure fuel is getting to the metering valve.
Answer: Ensure the copper line to the burner is clear.
Answer: Ensure there is no debris in the coupling at the bottom of the burner.

Flame burns down in pot (burning lean).

Answer: Turn down fan or turn it off.
Answer: Turn fuel up in small increments.
Answer: Add the barometric damper option.
Answer: Adjust the barometric damper open in 1/4″ increments.

Flame is burning sooty.

Answer: Turn on the fan.
Answer: Turn up the fan.
Answer: Close the barometric damper.
Answer: Add the barometric damper option.
Answer: Turn down the fuel in small increments.

The knob on my valve won’t go up ramp.

Answer: High heat fuse has tripped – re-solder.
Answer: Replace high heat fuse.

Diesel Stoves

Not getting any fuel into the burner pot.

Answer: Ensure fuel is getting to the metering valve.
Answer: Ensure the copper line to the burner is clear.
Answer: Ensure there is no debris in the coupling at the bottom of the burner.

Flame burns down in pot (burning lean).

Answer: Turn down fan or turn it off.
Answer: Turn fuel up in small increments.
Answer: Add the barometric damper option.
Answer: Adjust the barometric damper open in 1/4″ increments.

Flame is burning sooty.

Answer: Turn on the fan.
Answer: Turn up the fan.
Answer: Close the barometric damper.
Answer: Add the barometric damper option.
Answer: Turn down the fuel in small increments.

The knob on my valve won’t go up ramp.

Answer: High heat fuse has tripped – re-solder.
Answer: Replace high heat fuse.

Oven is not heating up.

Answer: Engage the damper by the flue.

BBQ’s: Sea-B-Que

Regulator is freezing up.

Answer: Ensure 1lb bottle is positioned so that the screw end is higher than the bottom.
Answer: Ensure your 20lb tank is right side up.

No Propane.

Answer: Ensure the tank has propane in it.
Answer: Make sure all hose connections are tight.
Answer: Ensure the orifice is free of debris.

BBQ is not hot enough.

Answer: Adjust venturi to ensure correct air-fuel mix.
Answer: Check orifice for partial blockage.
Answer: Adjust regulator.
Answer: Replace regulator.

Piezo ignitor not lighting burner.

Answer: Ensure the electrode is clean.
Answer: Ensure the electrode is in the proper position to provide a spark on the burner.

Propane Stoves/Cook Top

The electronic ignition is not working.

Answer: Replace battery.
Answer: Ensure all the connections at the battery box are sound.
Answer: Replace battery box.

The burner will not stay lit.

Answer: Clean out corrosion in thermocouple/valve connection.
Answer: Replace thermocouple.

Oven is not matching the temperatures on the control panel.

Answer: Adjust the set screw on the oven valve.

Oven temperature does not regulate.

Answer: Oven probe wire is kinked.
Answer: Oven valve set screw is not calibrated properly.

Burners will not light.

Answer: Ensure there is propane to the stove.

Stove tilts forward (Gimballed).

Answer: Engage the lock.

Propane Heaters

The flame has gotten smaller over time.

Answer: Remove the orifice and clean ensuring there is no debris.
Answer: Check pressure at the tank.

My flame will not stay lit

Answer: Clean corrosion at thermocouple-valve connection.
Answer: Ensure thermocouple wire is properly soldered at each end.
Answer: Replace Thermocouple.

Stainless steel maintenance

Does the Stainless steel parts needs maintenance?

Answer: The metalwork of the heaters/stoves and its components are made entirely of stainless steel. Type 304.
The most majority stainless steel alloys are not rust proof, only resistant to corrosion. Stainless steels will still corrode and rust in damp or chemically rich environments unless they are maintained.
Customer would have to keep an eye and clean any surface rust before it gets out of hand. The rust will spread and after a while it will begin to gain a foothold within the steel itself after which it is almost impossible to reverse. To clean surface rust we recommend a product scotch-brite pads, which can be rubbed in the direction of the grain on the metal to eliminate surface rust.